As Nigeria braces for a nationwide protest against escalating hardship, a new wave of frustration has hit the country’s telecom sector. With just 48 hours to the planned demonstrations, major telecom operators—including MTN Nigeria, Airtel, Glo, and 9Mobile—are facing intense backlash from irate customers after implementing the Nigerian Communications Commission's (NCC) directive to block numbers not linked with National Identification Numbers (NINs).
The disconnection of thousands of subscribers has ignited anger, leading to protests at telecom offices across Nigeria. Critics, including prominent Nigerian lawyer Ebun-Olu Adegboruwa, have accused the telcos of deliberately sabotaging the planned protest by restricting communication channels. Adegboruwa claimed, "The real organizers of the protest are hunger, poverty, and corruption," and suggested the telecoms’ actions were an attempt to undermine the protest’s reach.
In response, Engr. Gbenga Adebayo, Chairman of the Association of Licensed Telecom Operators in Nigeria (ALTON), dismissed these allegations as unfounded. He emphasized that the operators are committed to providing essential services to all subscribers, regardless of their stance on the protest.
The situation has escalated, with reports of damaged telecom facilities in cities such as Lagos, Abuja, Oshogbo, and Warri. Protesters have expressed their dissatisfaction over being unable to access their phone lines and have accused the telecom companies of exacerbating their woes.
The NCC has since intervened, instructing all telecom operators to temporarily reactivate disconnected lines to allow customers time to complete the NIN-SIM linkage process. The commission has emphasized that this reactivation is a short-term measure to mitigate the disruption caused by the recent blockages.
ALTON has condemned the vandalism of telecom infrastructure, noting that such actions not only harm the operators but also impact the overall quality of service and the sector's contribution to Nigeria’s GDP.
As the nation gears up for the planned protests, the ongoing telecom disruptions and public outrage underscore the broader issues of economic strain and governance challenges facing Nigeria.

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